Hardware Service Technician
Location: Flexible IT – 290 Motor Parkway, Hauppauge, NY
Employment Type: Full-Time
Level: Entry-Level
Salary: Competitive, based on experience
Why Join Flexible IT?
We’re looking for smart, capable people who want to do great work and keep improving. You’ll be part of a team that solves problems, shares knowledge, and helps businesses make the most of their technology. This is a great opportunity to gain hands-on experience in IT, build your skills, and work with people who enjoy what they do.
As a Hardware Service Technician, you’ll work closely with our team to configure and prepare hardware for client use. This includes setting up desktops, laptops, and other equipment, replacing components, and assisting with device deployments. You’ll also help with imaging, labeling, inventory, and ensuring each setup is completed accurately and on time.
This is a great role for someone who enjoys working with hardware and wants to grow their career in IT through hands-on work and real-world experience.
What You’ll Do
- Configure and prepare desktops, laptops, peripheral devices, Wi-Fi equipment (access points, controllers), firewalls, and switches for deployment
- Perform hardware upgrades and component swaps (RAM, hard drives, power supplies, etc.)
- Assist with imaging, labeling, and device setup using provided tools and checklists
- Help organize and manage equipment inventory
- Support occasional client deliveries, pickups, or workstation setups
- Perform onsite diagnostics to determine the root cause of hardware or connectivity issues (e.g., devices or entire client sites down)
- Communicate clearly and professionally with teammates and clients as needed
What We’re Looking For
- Driven individuals who are willing to learn
- A strong interest in computers and IT hardware, with either 1–3 years of hands-on experience or a related degree
- Strong attention to detail and ability to follow documented procedures
- Organized, reliable, and able to manage your time well
- Familiarity with HP devices is a plus
- Must have a valid driver’s license
- Able to lift, carry, and move equipment up to 50 lbs as needed
Why You’ll Like Working Here
- Work with real technology in a hands-on environment
- Learn from experienced technicians and develop practical IT skills
- Be part of a supportive team that values initiative and follow-through
- Competitive salary and benefits, including:
- Flexible work environment
- Health insurance
- Paid vacation, personal, and sick time
- Retirement savings plan
- Certification reimbursement for relevant industry certifications
Who We Are
Flexible IT is Long Island’s largest Managed Services Provider (MSP), with over 40 years of experience helping businesses streamline their technology. We specialize in IT support, consulting, cybersecurity, and compliance solutions, ensuring our clients stay ahead in an ever-evolving digital world. Our team is built around problem solvers who enjoy making technology work better for businesses.
Looking to start your IT career with hands-on experience? Apply today and join the Flexible IT team.